Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server plans we offer and you'll be able to add it either during the signup or at any time later through your billing CP. It features sixty minutes of custom work on your hosting server, so our administrators can aid you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work efficiently, so you'll not have to waste time to figure out what's wrong as they can help you in a very quick and skilled way. Since this is a one-time upgrade, you could get it just when you need it and if a certain task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is beneficial if you cannot do something yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
You'll be able to take full advantage of our service at any time in case you have a dedicated server from us and you can add it to your plan with only a few clicks. If you need some custom work on the hosting server from the very beginning, for example, you can aquire the upgrade alongside the plan during the signup procedure, or you'll be able to obtain it through your billing area if you need help at some point later on. The Installation & You with any task that you cannot carry out on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you could focus on building your sites without losing time on hosting server maintenance or software problems since our knowledgeable staff shall handle these things for you. You could add the upgrade as many times as you need it and in case some time remains, it will be listed in your billing CP, so you may use it when you need it again.