A live chat is a real-time way of communication between a hosting supplier's support crew and its clients. It is a very efficient method to get some info about the website hosting services or get some issue resolved since you are speaking with a live representative. The advantages of using a live chat service rather than calling or opening a trouble ticket are the lower chance of errors any time you exchange data such as usernames or domain names, the more rapid response time because the communication is live plus the fact that you don't need to stay on the chat constantly - you are able to do something else entirely while the representative investigates the issue involved. Furthermore, you're able to become a part of a live chat room from any computer that is connected to the web, avoiding the telephone fees that you will have to pay if you are calling to a different country.

Live Chat Support in Cloud Website Hosting

As we believe that a lot of issues are quickly resolved when you speak with a live person, we provide a live chat service for all our potential and current clients. Our chat is available every day and our customer support representatives can assist you with a wide range of questions and troubles. In case you are not our client yet, you are able to learn more about our cloud website hosting packages and the hosting platform in general so as to be certain that your websites will work efficiently on our servers. If you already have an account and you've got some questions or you have any kind of issues with some of our solutions, you'll be able to get in touch with us through our live chat and we will provide the needed details or help you troubleshoot the issue. You'll have to open a trouble ticket for specific problems that require more time or the help of a system administrator, but for a lot of basic troubles you will get help right away.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all of our semi-dedicated hosting, you're able to get the answers for any questions you may have or have lots of issues dealt with rapidly. Our service is available every day, therefore you're able to get in touch with an agent even on weekends and holidays. If you are not sure which plan is better for your websites or if our cutting-edge cloud hosting platform matches some system requirements, you can join our live chat before buying anything. If you are an existing customer, you are able to find more details about billing issues, account settings along with a number of common tech troubles you may encounter, let's say when you cannot set up an email account in a client on your computer. Our live chat will save you plenty of time regardless where you are or when you contact us.