In case you've ever had a cloud website hosting account before or you've dealt with any kind of online service, you probably know from your personal experience that for many things it's better to consult with a live person on the phone rather than exchange support tickets or e-mail messages. In order to learn more about a particular service before you purchase it or in case something small-scale should be done, for instance, it will be much easier and faster to do it in real time. When you're able to speak with representatives by phone, it's also very likely that you're using the services of a real website hosting supplier, not a reseller. The level of support that you can get on the telephone differs between different providers - from common issues to dedicated technical support. Typically most providers will offer you pre-sales assistance and 1st level telephone support, while more complicated tech matters are resolved through e-mail and tickets.

Phone Support in Cloud Website Hosting

Because we have live telephone support 14 hrs a day, you are able to get in touch with us and talk to one of our customer support representatives to get more information about all of the cloud website hosting packages that we provide and ensure that our servers match the system requirements for your websites before you purchase anything. For your benefit, we now have phone numbers on 3 different continents so you are able to call the one closer to you - in the United States of America, the UK or Australia. If you're already a customer, you'll be able to phone us about general and billing issues, and about some tech ones. If the trouble is strictly technical or it can take more time to analyze, you'll have to use our ticketing system, which will enable both you and our tech support crew to keep track of the details provided by either side.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there will always be someone to assist you when you have any questions about the semi-dedicated server packages that we supply. Whether you would like to learn more about the plans, you have a billing issue or some general issue, you can just give us a call. Although some more complex troubles may need a support ticket so as to give time to our tech support team to analyze, we will assist you with many tech questions on the phone as well, saving you time and efforts. Since we have data centers on three continents - in the United States, the UK and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we also have an international number where you are able to get in touch with us.