Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering superior quality support without delay is our top priority, so that we support each cloud website hosting packages plan with a one hour ticket solution guarantee. At the time you post a ticket or drop an e–mail, our customer technical support staff will try all they possible can to offer the most satisfactory resolution for your situation and to give you assistance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our team of employees is going to be on the web for you 24x7x365 to react to all your doubts and to deal with any trouble you will likely have. You can easily open a tech support ticket from your Web Control Panel or send us a message at any time. Additionally, on business days, you are able to ring us or work with the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has included an in depth information base into the Control Panel that allows you to receive useful step by step guidelines at any time. Each area of the Control Panel has its own contextual guide area having a list of how–to posts. We have also made educational videos to give you a far better visual representation of exactly how to accomplish any presented activity.