Q: Why do I need to move my site? What does website migration consist of?
A: When your present web hosting provider can no longer meet the necessities of your website, or if you face frequent downtime, or if you are forced to wait for hours for the customer support staff to respond back to you, it might be a good idea to swap your hosting provider, i.e. to move all the files for your web sites together with your databases from your present provider to your new provider. At canadianwebhosting, we are aware that this can be difficult and time–consuming. For this reason, we’ll perform all that for you for free!Our practiced technical staff representatives will transfer your website content from your current web hosting provider to us. Our techs have a lot of experience with website migration and can handle anything – from a conventional WordPress–based blog or Joomla™ CMS–powered website, to a very elaborate, custom–built app.
Q: Just how long will it take for my site to be moved to your platform?
A: While we cannot give you an exact ETA, since there are plenty of factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our best to move your site within 48 hours, and in certain cases – within 24 hours (if the website content is not very large).
Q: My privacy is important to me. What details do you need?
A: We’ll need the login details for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my website be unavailable?
A: Your website will work exactly like it did before with your former web hosting provider. After we are done with the migration, your website will be configured to work on our platform and we’ll alert you to preview it. If everything is working properly, all you will need to do is modify the name server resource records corresponding to your domain name. Your web site will be transferred to us without any downtime.
Q: Will my current hosting provider need to do anything?
A: While we migrate your content, your web hosting provider won’t be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting providers can you transfer data from?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform provided that we can obtain access to the Control Panel and there’s FTP access available.The only sites that we’re unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.